Privacy Policy
Last Updated: 2025-08-11
Your privacy is important to Drive Approved (“Drive Approved”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and retain personal information, including information collected through our website, over the phone, and while providing our products and services.
Your Consent
By providing Drive Approved with your personal information, you consent to the collection, use, disclosure, and retention of that information in accordance with this Privacy Policy and as otherwise permitted by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions and upon reasonable notice to Drive Approved. Note that this may affect your ability to use our services or complete intended transactions.
Personal Information
“Personal information” means information about an identifiable individual (such as name or email address), but does not include publicly available information (e.g. business contact information or directory listings permitted by law).
Information We Collect
a) Information You Provide
You may be asked to provide personal information when interacting with Drive Approved, including when applying for financing, signing up for communications, or using our products or services. You can decline to provide certain information, but this may limit your ability to access some services.
Phone calls with Drive Approved may be recorded for quality assurance and compliance. You may opt out of recording by choosing to communicate via email or in writing.
b) Automated Collection
We may automatically collect information when you use our website, including browser type, device, operating system, IP address, date/time of access, and your interactions with our site. We may use cookies, web beacons, pixels, or similar technologies to improve our services, prevent fraud, and provide targeted advertising.
You may disable cookies in your browser settings; however, this may affect functionality.
c) Credit Reports
When you apply for or use certain services (e.g. vehicle financing), Drive Approved may obtain your credit report or score from a credit bureau to evaluate eligibility and manage your application. We may also share your information with lenders or dealerships, who may obtain credit reports for similar purposes.
d) Bank Information
If you use our bank verification system, we may retrieve and periodically update your transaction history (excluding login credentials) to assess your financial profile and support your application.
e) Referred Transactions
If you are referred to a third party (e.g. lender, insurer, dealership), Drive Approved may collect updates from them about your transaction to support and improve your customer profile.
How We Use Personal Information
Drive Approved uses your personal information for purposes related to:
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Creating and managing your account
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Processing applications, orders, and payments
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Communicating with you
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Providing services and customer support
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Sending promotional or informational messages (where permitted)
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Facilitating contests or surveys
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Preventing fraud and ensuring security
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Protecting legal rights and fulfilling contractual obligations
Disclosure of Personal Information
We may disclose your personal information:
a) Within Our Organization
To affiliated businesses or service providers working with us under confidentiality agreements.
b) With Your Consent
Where you have provided explicit or implied consent.
c) For Referred Transactions
To third parties you have been referred to (e.g. dealers, lenders), including your credit score or bank details where applicable. Drive Approved is not responsible for how third parties use, retain, or disclose your information.
d) To Service Providers
Including payment processors, marketing vendors, analytics providers, or fraud prevention services assisting us in operating our business.
e) Legal or Regulatory Reasons
To comply with legal obligations or in response to legal requests, including subpoenas or law enforcement inquiries.
f) Business Transactions
In connection with a merger, acquisition, or sale of our business assets. We will ensure the receiving party agrees to protect your information per this Policy.
Location of Personal Information
Drive Approved and its service providers may store and process your information in Canada, the U.S., and other countries. By providing your information, you consent to its transfer and processing in jurisdictions outside your province or country of residence, which may have different data protection laws.
Retention of Personal Information
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once no longer needed, we securely delete or anonymize the data.
Safeguards
We use appropriate administrative, technical, and physical measures to safeguard your personal information. Despite our efforts, no system is fully secure, and we cannot guarantee the absolute security of your data.
Access, Accuracy, and Deletion
a) Accuracy
You are responsible for providing accurate and up-to-date information. Please notify us of any changes to your personal details.
b) Access
You may request access to your personal data and information about how we use it. Reasonable access will be provided, subject to legal limits and verification of identity. A small fee may apply.
c) Deletion
You may request deletion of your personal information. We will comply, subject to any legal or contractual retention obligations.
Non-Personal Information
Drive Approved may collect or create anonymized, aggregated data that does not identify individuals. We may use, share, or retain this information for business purposes, including analytics, product development, or marketing.
Third-Party Websites and Advertisers
Our website and communications may link to third-party websites or feature ads. These businesses operate independently of Drive Approved and have their own privacy practices. We are not responsible for their handling of your information.
Interest-Based Advertising
We may use services like Google Ads or Facebook Ads to deliver interest-based advertising. These platforms may use cookies or similar technologies to show you relevant ads based on your activity on our site. You may opt out of personalized ads through their respective settings or via the Network Advertising Initiative (NAI).
Additional Terms
a) Disputes and Limitations of Liability
This Privacy Policy is governed by applicable laws, and any disputes will be resolved according to the terms outlined in your agreements with Drive Approved.
b) Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on our website with the “Last Updated” date. Your continued use of our services constitutes acceptance of any revised policy.
c) Language
This Privacy Policy is available in English only. Les parties conviennent que cette politique soit rédigée en anglais.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:
Privacy Officer
Drive Approved
604-561-2015